Generate e-Invoices Guide
Comprehensive guide on generating e-Invoices in Zubizi, including error handling and best practices.
Overview
Generating e-Invoices in Zubizi is quick and straightforward. Once you’ve completed the initial setup, you can generate e-Invoices directly from any B2B sales invoice with just one click.
Prerequisites
Before you can generate e-Invoices, make sure:
- You are eligible for e-Invoicing — Your business meets the government’s turnover threshold for mandatory e-Invoicing
- Registration is complete — You have completed the e-Invoice registration process in Zubizi
- Internet connection — You must be connected to the internet, as e-Invoices are generated through the government portal
- B2B Invoice — The invoice must be a Business-to-Business (B2B) transaction, as per government regulations
How to Generate an e-Invoice
Step 1: Create a Sales Invoice
Create a new sales invoice or sales return (GR) as you normally would.
Step 2: Open the Invoice Details
After saving the invoice, the Sales Details View modal will open automatically.
Step 3: Generate the e-Invoice
Click the “Generate E Invoice” button. Zubizi will automatically send the invoice details to the government portal and generate the e-Invoice.
Step 4: Print Your Invoice
Once generated successfully, you can print the invoice which will now include:
- IRN (Invoice Reference Number)
- AckNo (Acknowledgement Number)
- AckDate (Acknowledgement Date)
- QR Code
Generate e-Way Bill Together (Optional)
If you need an e-Way Bill for the same transaction, you can generate it along with the e-Invoice. Simply fill in the transport details (such as transporter name, vehicle number, etc.) before clicking “Generate E Invoice”. Both will be created together.
Important Notes
- Invoice becomes locked — After generating an e-Invoice, the invoice cannot be edited. This is to maintain compliance with government regulations.
- Quick Edit available — Some fields can still be modified using the Quick Edit option, even after e-Invoice generation.
- Stay connected — Ensure a stable internet connection during the generation process to avoid interruptions.
Common Errors and Solutions
When generating e-Invoices, you may encounter some errors. Below are the most common ones and how to fix them.
Login & Authentication Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 100 | Invalid Json | Check company and customer settings — missing information like location, PIN code, place of supply, or distance may cause this error. And if the error persists please contact support |
| 101 | Invalid Username | Contact support to fixing those information. |
| 102 | Invalid Password | Contact support to fixing those information. |
| 103, 104 | Invalid Client-Id | Contact Zubizi support to verify your client credentials |
| 105 | Invalid Token | Try generating again — your session may have expired. If the problem persists, log out and log in before retrying. |
| 106 | Token Expired | Log out and log back in again and retry generating the e-Invoice |
| 107 | Authentication failed | Contact Zubizi support if the issue persists |
| 108 | Invalid login credentials | Verify your username and password are correct |
| 109 | Decryption of data failed | Contact Zubizi support — this is a system error |
| 110 | Invalid Client-ID/Client-Secret | Contact Zubizi support to verify your credentials |
| 111 | GSTIN is not registered to this GSP | Complete the e-Invoice registration process in Zubizi |
Invoice & Document Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 201 | Invalid Supply Type | Select correct supply type: B2B, SEZ, or Export |
| 202 | Invalid Sub-supply Type | Choose the correct sub-supply category |
| 203 | Sub-transaction type does not belong to transaction type | Make sure sub-type matches the main transaction type |
| 204 | Invalid Document type | Document must be Invoice (INV), Credit Note (CRN), or Debit Note (DBN) |
| 205 | Document type does not match with transaction & sub trans type | Ensure document type matches your supply type |
| 206 | Invalid Invoice Number | Invoice number must be alphanumeric (max 16 characters), only / and - allowed. Cannot start with 0 |
| 207 | Invalid Invoice Date | Date must be in DD/MM/YYYY format |
| 604 | E-way bill(s) are already generated for the same document number | You cannot generate e-Invoice twice for the same invoice number. Use a unique invoice number |
Supplier (Your Business) Details Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 208 | Invalid Supplier GSTIN | Verify your GSTIN in company settings |
| 209 | Blank Supplier Address | Add your complete business address in settings |
| 210 | Invalid or Blank Supplier PIN Code | Add a valid 6-digit PIN code (100000-999999) |
| 211 | Invalid or Blank Supplier State Code | Ensure state is selected in company details |
| 229 | Supplier name is required | Add your business/legal name in company settings (min 3 characters) |
| 230 | Supplier place is required | Add your business location/city in company settings |
| 371 | Invalid or Blank Supplier Ship-to State Code | Add the correct state code for shipping address |
Customer (Buyer) Details Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 212 | Invalid Consignee GSTIN | Verify the customer’s 15-digit GSTIN |
| 213 | Invalid Consignee Address | Add customer’s address (min 1 character, max 100) |
| 214 | Invalid Consignee PIN Code | Customer PIN code must be 6 digits (100000-999999) |
| 215 | Invalid Consignee State Code | Ensure state code matches customer’s GSTIN (first 2 digits) |
| 231 | Consignee name is required | Add customer’s legal name (min 3 characters) |
| 232 | Consignee place is required | Add customer’s location/city |
| 372 | Invalid or Blank Consignee Ship-to State Code | Add correct state code for delivery address |
Item & HSN Code Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 216 | Invalid HSN Code | HSN code must be 4, 6, or 8 digits. Cannot be all zeros |
| 217 | Invalid UQC Code | Use valid unit codes: PCS, NOS, KGS, MTR, LTR, etc. (3-8 letters) |
| 233 | Eway bill does not contain any items | Add at least one item to the invoice |
| 398 | Eway Bill Item List is Empty | Invoice must have at least one item |
Tax & Value Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 218 | Invalid Tax Rate for Intra State Transaction | See detailed fix below |
| 219 | Invalid Tax Rate for Inter State Transaction | See detailed fix below |
| 234 | Total amount/Taxable amount is mandatory | Enter rate and quantity in the invoice properly |
| 235 | Tax rates for Intra state transaction is blank | See detailed fix below |
| 236 | Tax rates for Inter-state transaction is blank | See detailed fix below |
| 620 | Total invoice value cannot be less than the sum of total assessible value and tax values | Verify your calculations — Total = Taxable Value + Taxes |
| 627 | Total value should not be negative | Check for incorrect negative entries |
| 628 | Total invoice value should not be negative | Invoice total cannot be negative |
| 629 | IGST value should not be negative | IGST amount cannot be negative |
| 630 | CGST value should not be negative | CGST amount cannot be negative |
| 631 | SGST value should not be negative | SGST amount cannot be negative |
| 632 | Cess value should not be negative | Cess amount cannot be negative |
| 633 | Cess non advol should not be negative | Non-advalorem cess cannot be negative |
| 640 | Total Invoice value is mandatory | Enter the final invoice total |
Common Causes & Fixes for Tax Rate Errors (218, 219, 235, 236)
These errors typically occur due to a mismatch between the customer’s state and the tax calculation on the invoice. Here’s why this happens and how to fix it:
Why does this happen?
-
Customer changed after adding items — If you add items to an invoice and then change the customer at the end, the tax calculation (CGST+SGST vs IGST) may not fully update before you save. Since calculations happen live as you type, saving too quickly can result in conflicting tax values.
-
Customer details edited after invoice was saved — If you saved an invoice and later went to Customer Master to update the customer’s state or GSTIN, the existing invoice will still have the old tax configuration.
-
Company state not configured — If your company’s state wasn’t set in Company Settings when the invoice was created, the system cannot determine whether it’s an intra-state or inter-state transaction.
How to fix:
-
Edit and wait — Open the invoice for editing, wait a few seconds for all calculations to refresh, then save again.
-
Trigger recalculation manually — If the above doesn’t work, go to the rate or quantity field of each item and press any key (like Ctrl or arrow keys) without changing the value. This triggers the tax recalculation. Then save.
-
Verify customer details first — Before generating e-Invoice, ensure the customer’s state and GSTIN are correctly configured in Customer Master.
-
Check company settings — Make sure your company’s state is properly set in Company Settings before creating invoices.
e-Way Bill & Transport Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 220 | Invalid Trans mode | Select correct mode: 1=Road, 2=Rail, 3=Air, 4=Ship |
| 221 | Invalid Approximate Distance | Distance must be between 0-4000 km |
| 222 | Invalid Transporter Id | Transporter GSTIN must be 15 characters |
| 223 | Invalid Transaction Document Number | Transport document number must be alphanumeric (max 15 chars) |
| 224 | Invalid Transaction Date | Transport document date format is incorrect |
| 225 | Invalid Vehicle Number Format | Vehicle number must be 4-20 alphanumeric characters (e.g., WB12AB1234) |
| 226 | Both Transaction and Vehicle Number Blank | Provide either vehicle number or transport document number |
| 301 | Invalid eway bill number | Enter correct e-Way Bill number (numeric only) |
| 302 | Invalid transporter mode | Select valid transport mode |
| 303 | Vehicle number is required | Add vehicle number when using Road transport |
| 304 | Invalid vehicle format | Vehicle number format is invalid for the selected vehicle type. Ensure the format matches: Regular vehicles (e.g., WB12AB1234) or ODC vehicles |
| 305 | Place from is required | Add the origin location |
| 306 | Invalid from state | Enter valid origin state code |
| 355 | Invalid Vehicle Number Format | Vehicle number format is incorrect for RFID/verification. Check that vehicle number follows standard Indian format (e.g., WB12AB1234) |
| 361 | Invalid Vehicle Type | Vehicle type must be O (ODC) or R (Regular) |
| 362 | Transporter document date cannot be earlier than the invoice date | Transport date must be on or after invoice date |
| 385 | For Rail/Ship/Air transDocNo and transDocDate is mandatory | Add transport document number and date for non-road transport |
| 394 | For other than Road Transport, TransDoc number is required | Provide transport document for Rail/Air/Ship |
| 621 | Trans mode is mandatory since vehicle number is present | Select transport mode when vehicle number is entered |
| 622 | Trans mode is mandatory since trans doc number is present | Select transport mode when transport document is entered |
| 634 | Vehicle type should not be ODC when transmode is other than road | ODC (Over Dimensional Cargo) is only for Road transport |
| 638 | Transport mode is mandatory as Vehicle Number/Transport Document Number is given | Select transport mode |
| 702 | The distance between the pincodes given is too high | See detailed fix below |
| 709 | Pin to pin distance is not available for the given pin codes | See detailed fix below |
| 721 | The distance between the given pincodes are not available | See detailed fix below |
Fixing Distance Errors (702, 709, 721)
These errors occur when the distance between PIN codes doesn’t match the government’s database. The auto-fetched distance from Google Maps may differ from the official PIN-to-PIN distance maintained by the e-Way Bill portal.
How to fix:
-
Get the correct distance — Visit the e-Way Bill Portal and use their PIN-to-PIN distance lookup tool to find the official distance between your source and destination PIN codes.
-
Edit the invoice — Open the invoice for editing, update the distance field with the correct value from the government portal, and save.
-
Update Customer Master — To avoid this issue in future invoices, go to Customer Master and update the customer’s distance field with the correct PIN-to-PIN distance. This will be used automatically for future transactions with that customer.
e-Way Bill Status & Update Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 311 | Validity period lapsed, you cannot update vehicle details | e-Way Bill has expired — generate a new one |
| 312 | This eway bill is either not generated by you or cancelled | You can only update your own active e-Way Bills |
| 315 | Validity period lapsed, you cannot cancel this eway bill | e-Way Bill has expired and cannot be cancelled |
| 316 | Eway bill is already verified, you cannot cancel it | Once verified by authorities, cancellation is not allowed |
| 363 | E-way bill is not enabled for intra state movement for your state | Check your state’s e-Way Bill requirements |
| 379 | Eway Bill cannot be extended - Already Cancelled | Cannot extend a cancelled e-Way Bill |
| 380 | Eway Bill Cannot be Extended - Not in Active State | Only active e-Way Bills can be extended |
| 381 | There is No PART-B/Vehicle Entry - So Please Update Vehicle Information | Add vehicle details before extending |
| 382 | You Cannot Extend as EWB can be Extended only 8 hours before or after validity | Extension timing is outside allowed window |
| 384 | You are not current transporter or Generator of the ewayBill | Only generator or assigned transporter can update |
| 435 | Part B is already updated, hence updation is not allowed | Part B can only be updated once |
| 635 | You cannot update part B, as the current transporter already entered Part B details | Part B already filled by transporter |
| 636 | You are not assigned to update part B | Only assigned person can update Part B |
| 637 | You cannot extend ewaybill, as the current transporter already entered Part B details | Transporter has already updated the e-Way Bill |
| 653 | The Ewaybill is cancelled | Cannot perform action on cancelled e-Way Bill |
| 700 | You are not assigned to extend e-waybill | Only authorized person can extend |
GST Return & Blocking Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 715 | The Consignor GSTIN is blocked - Return is not filed for past 2 months | File your pending GST returns |
| 716 | The Consignee GSTIN is blocked - Return is not filed for past 2 months | Inform customer to file their pending GST returns |
| 717 | The Transporter GSTIN is blocked - Return is not filed for past 2 months | Transporter needs to file their pending returns |
| 718 | The User GSTIN is blocked from Transporter Updation - Return is not filed for past 2 months | File your pending GST returns |
| 719 | The Transporter GSTIN is blocked from Transporter Updation | Transporter needs to file pending returns |
| 720 | The Consignor is blocked from direct ewaybill generation - IRN generation is required | Generate e-Invoice first, then e-Way Bill |
Composite Taxpayer Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 703 | Since the consignor is Composite Taxpayer, inter state transactions are not allowed | Composition dealers can only do intra-state sales |
| 704 | Since the consignor is Composite Taxpayer, Tax rates should be zero | Composition dealers should not charge GST on B2B sales |
| 714 | Document type - Tax Invoice is not allowed for composite tax payer | Use Bill of Supply instead of Tax Invoice |
SEZ & Export Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 373 | The Supplier Bill-to state code should be Other Country for Export | For exports, set state code to 96 (Other Country) |
| 374 | The Consignee pin code should be 999999 for Export | Use PIN code 999999 for export transactions |
| 375 | The Supplier Bill-from state code should be Other Country for Import | For imports, supplier state should be 96 |
| 376 | The Supplier pin code should be 999999 for Import | Use PIN 999999 for import transactions |
| 377 | Sub Supply Type is mentioned as Others, the description is mandatory | Provide description when using “Others” supply type |
| 378 | The supplier or consignee belong to SEZ, Inter state tax rates are applicable | Apply IGST for SEZ transactions |
| 641 | For outward CKD/SKD/Lots supply type, Bill To state should be Other Country for SEZ unit | Set correct state code for SEZ transactions |
| 642 | For inward CKD/SKD/Lots supply type, Bill From state should be Other Country for SEZ unit | Set correct state code for SEZ inward |
Dispatch & Shipping Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 607 | Dispatch from gstin is mandatory | Add dispatch location GSTIN |
| 608 | Ship to from gstin is mandatory | Add shipping destination GSTIN |
| 609 | Invalid ship to from gstin | Verify shipping GSTIN format |
| 610 | Invalid dispatch from gstin | Verify dispatch GSTIN format |
| 617 | Bill-from and dispatch-from gstin should not be same for this transaction type | Use different GSTIN for dispatch location |
| 618 | Bill-to and ship-to gstin should not be same for this transaction type | Use different GSTIN for shipping location |
| 643 | For regular transaction, Bill from state code and Dispatch from state code should be same | State codes must match for regular transactions |
| 644 | For regular transaction, Bill to state code and Ship to state code should be same | State codes must match for regular transactions |
| 706 | Address Line1 is mandatory | Add Address Line 1 (max 100 characters) |
| 710 | Invalid state code for the given pincode | State code doesn’t match the PIN code area |
Transporter Assignment Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 358 | GSTIN passed in request header is not matching with the user gstin | Your GSTIN doesn’t match the invoice |
| 359 | User GSTIN should match to GSTIN(from) for outward transactions | Your GSTIN should be the supplier for sales |
| 360 | User GSTIN should match to GSTIN(to) for inward transactions | Your GSTIN should be the buyer for purchases |
| 369 | GSTIN/Transin should match with the transporter Id | Transporter ID mismatch |
| 370 | GSTIN should not be the same as supplier or recipient | Transporter cannot be buyer or seller |
| 619 | Transporter Id is mandatory for generation of Part A slip | Add transporter GSTIN |
| 654 | This GSTIN has generated a common Enrolment Number | Cannot generate e-Way Bill with common enrollment |
| 655 | This GSTIN has generated a common Enrolment Number - cannot be transporter | Cannot use as transporter |
Multi-Vehicle Movement Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 399 | Unit Code is not matching with any of the Unit Code from ItemList | Use same unit code as in items |
| 400 | Total quantity is exceeding from multi vehicle movement initiation quantity | Reduce quantity to match original |
| 402 | Total quantity cannot be less than or equal to zero | Enter valid positive quantity |
| 405 | No record found for multi vehicle update | Check e-Way Bill number and group number |
| 406 | Group number cannot be empty or zero | Enter valid group number |
| 407 | Invalid old vehicle number format | Check old vehicle number format |
| 408 | Invalid new vehicle number format | Check new vehicle number format |
| 411 | Multi Vehicle Initiation data is not there | Initialize multi-vehicle movement first |
| 412 | Multi Vehicle movement is already Initiated, hence PART B updation not allowed | Cannot update Part B after multi-vehicle initiation |
| 413 | Unit Code is not matching with unit code of first initiation | Use same unit as first initiation |
| 645 | You cannot do Multi Vehicle movement, as current transporter already entered part B | Part B already updated by transporter |
| 646 | You are not assigned to do multi vehicle movement | Only authorized person can do this |
| 648 | Multi Vehicle movement is already Initiated, hence generation of consolidated eway bill is not allowed | Cannot generate consolidated e-Way Bill |
| 649 | You cannot generate consolidated eway bill, as the current transporter already entered Part B details | Part B already updated |
| 650 | You are not assigned to generate consolidated ewaybill | Only authorized person can generate |
Connection & Server Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 240, 309, 317, 322, 350, 383 | Could not generate/update - contact helpdesk | Try again later or contact Zubizi support |
| 325 | Could not retrieve data | Check internet connection and try again |
| 326 | Could not retrieve GSTIN details | GSTIN lookup failed — verify GSTIN manually |
| 357 | Could not retrieve eway bill details | Try again or contact support |
| 658 | You are blocked for accessing this API - allowed requests exceeded | Wait for some time before trying again |
Validation Errors
| Error Code | Error Message | How to Fix |
|---|---|---|
| 393 | Invalid GSTIN | GSTIN must be 15 characters (2 digits + 13 alphanumeric) |
| 395 | Eway Bill Number should be numeric only | Enter only numbers for e-Way Bill number |
| 421 | Invalid pincode | PIN code must be 6 digits |
| 422 | Invalid mobile number | Mobile number must be 6-12 digits |
| 424 | Invalid PAN number | Check PAN format (5 letters + 4 digits + 1 letter) |
| 601 | Invalid date format | Use DD/MM/YYYY format |
| 670 | Invalid Month Parameter | Month must be 1-12 |
| 671 | Invalid Year Parameter | Enter valid year |
Tips to Avoid Errors
- Verify GSTIN — Always double-check customer’s 15-digit GSTIN before invoicing
- Complete addresses — Both seller and buyer addresses need: Address, Location, PIN code (6 digits), State code
- Valid HSN codes — Use 4, 6, or 8-digit HSN codes for all items
- Correct tax rates — CGST+SGST for intra-state, IGST for inter-state
- Unique invoice numbers — Never reuse invoice numbers; alphanumeric only (max 16 chars)
- File GST returns — Keep returns up to date to avoid blocking
- Transport details — For Road: vehicle number required. For Rail/Air/Ship: transport document required
- Stable internet — Ensure good connectivity during generation
Frequently Asked Questions
General Questions
Q: What is an e-Invoice?
An e-Invoice is an electronically authenticated invoice generated through the government’s Invoice Registration Portal (IRP). It contains a unique Invoice Reference Number (IRN) and QR code that validates the invoice for GST compliance.
Q: Who needs to generate e-Invoices?
e-Invoicing is mandatory for businesses with annual turnover exceeding the threshold set by the government (currently ₹5 crore). It applies to B2B transactions, exports, and supplies to SEZ units.
Q: Can I generate e-Invoice for B2C (retail) sales?
No, e-Invoicing is currently applicable only for B2B transactions, exports, and SEZ supplies. Regular retail sales to consumers do not require e-Invoice generation.
Q: What happens if I don’t generate an e-Invoice when required?
Failure to generate e-Invoice when mandatory can result in the invoice being treated as invalid. The recipient may not be able to claim Input Tax Credit (ITC), and penalties may apply.
Editing & Cancellation
Q: Can I edit an invoice after generating e-Invoice?
No, once an e-Invoice is generated, the invoice is locked and cannot be edited. However, you can use the Quick Edit option for certain non-critical fields. For major changes, you’ll need to cancel the e-Invoice and create a new one.
Q: How do I cancel an e-Invoice?
You can cancel an e-Invoice within 24 hours of generation through Zubizi. After 24 hours, you cannot cancel it directly — you’ll need to issue a Credit Note instead.
Q: What if I made a mistake in the invoice after generating e-Invoice?
If it’s within 24 hours, cancel the e-Invoice and create a corrected invoice. If more than 24 hours have passed, issue a Credit Note for the incorrect invoice and create a new correct invoice.
e-Way Bill Related
Q: Can I generate e-Way Bill along with e-Invoice?
Yes! Simply fill in the transport details (vehicle number, transporter name, distance, etc.) before clicking “Generate E Invoice”. Both will be generated together in a single click.
Q: Is e-Way Bill mandatory with e-Invoice?
Not always. e-Way Bill is required only when the consignment value exceeds ₹50,000 and goods are being transported. For services or goods below the threshold, e-Way Bill is not required.
Q: Why is the distance showing an error even though I entered it correctly?
The distance auto-fetched from Google Maps may differ from the government’s official PIN-to-PIN distance database. Visit the e-Way Bill Portal to get the correct distance and update it in both the invoice and Customer Master.
Technical Issues
Q: I’m getting “Invalid Json” (Error 100). What should I do?
This is one of the most common errors and usually indicates missing or incomplete information in your settings. Here’s how to fix it:
Step 1: Check Company Settings Go to Company Settings and verify all required fields are filled:
- Company Name (Legal Name)
- Complete Address
- Location/City
- PIN Code (6 digits)
- State
- GSTIN
Step 2: Check Customer Details Open the customer in Customer Master and verify:
- Customer Name (Legal Name)
- Complete Address
- Location/City
- PIN Code (6 digits)
- State (must match first 2 digits of GSTIN)
- GSTIN (15 characters)
- Distance (if generating e-Way Bill)
- Place of Supply
Step 3: Check the Invoice Edit the invoice and ensure:
- All item details are complete
- Tax rates are properly calculated
- If generating e-Way Bill, transport details are filled
Common missing fields that cause this error:
- Place of Supply not set
- Distance field empty or incorrect
- State not selected in company or customer details
- PIN code missing or invalid
If the error persists after checking all the above, please contact Zubizi support with a screenshot of the error.
Q: Why am I getting tax rate mismatch errors?
This happens when the tax calculation doesn’t match the transaction type (intra-state vs inter-state). Common causes include:
- Changing customer after adding items and saving too quickly
- Editing customer details after saving the invoice
- Company state not configured properly
To fix: Edit the invoice, wait for calculations to refresh, then save again.
Q: The e-Invoice generation failed midway. What now?
Check your internet connection and try again. If the invoice was partially processed, the system will show the status. Contact Zubizi support if you’re unsure whether the e-Invoice was generated.
Q: I’m getting “Token Expired” or “Invalid Token” errors frequently.
This can happen due to session timeout. Simply log out of Zubizi, log back in, and try generating the e-Invoice again.
Registration & Setup
Q: How do I register for e-Invoicing in Zubizi?
Contact Zubizi support to initiate the e-Invoice registration process. You’ll need to provide your GSTIN and complete the authentication with the government portal.
Q: I changed my GSTIN. Do I need to re-register?
Yes, e-Invoice registration is linked to your GSTIN. If you change your GSTIN, you’ll need to complete the registration process again with the new GSTIN.
Q: Can I use e-Invoicing for multiple branches/GSTINs?
Yes, but each GSTIN requires separate registration. Contact Zubizi support to set up e-Invoicing for additional GSTINs.
Need Help?
If you encounter an error not listed here or need further assistance, please contact our support team.